Homewood Suites by Hilton

We stayed in a two bedroom suite for 4 nights on s business trip. It was noted on the bathroom mirror that housekeeping would be every other day during your stay. We never received housekeeping services during the entire stay, despite texting with housekeeping asking for extra towels and soap to be left. When I did go down to the front desk to ask for clean towels, I was informed that there were none to be had. He eventually gave me some pool towels to use, but had no wash cloths or hand towels to give me. I've attempted to reach out to management twice, the final request from them for "more information about your stay" went without a response. So our room with 6 people went unserviced for 4 days and the hotel staff couldn't be bothered with a response.

The room is falling apart, literally. Closet door is completely off and cabinets are broken and mismatched. Also the service is a joke. People outside being loud and rowdy at 11:30 at night. Called the front desk and he said he would ask them to quiet down. Whatever he said to them, they got twice as loud and he didn't do anything else about it.

Today is Tuesday- St. Patrick's Day - we went to the Phillies game today - St. Patrick's Day !!! It was a COLD 58 degrees -windy day hahahah! It was fun though and the Phillies won ! My family has actually been traveling from Alabama since last Friday. This is our 3rd hotel on our trip ! The last 2 were in different areas of Florida and they were not Homewood Suites. The first one, the bathroom was too small..... the water wasn't too strong but it was do able. We were all able to get showered and ready for our cocktail party that night. Our next hotel - was horrible ! The bathroom was EVEN SMALLER....... the shower was so small -my teen boy couldn't even fit in it without hitting things AND the worst part was ....... the water pressure and actually the water itself- it just trickled out very slowly ..... I was only able to rinse off briefly but it tooooookkkkk SOOOOO LONGGG !! ( yes I did change the shower head selections -that wasn't it ) I didn't even wash my hair b/c I couldn't .... my husband couldn't as well ... we just stayed dirty actually b/c we didn't want to deal with it and hoped for the next hotel... NOW we are at Homewood Suites !! IT IS Absolutely WONDERFUL !!! The ROOMS are so big..... my 3 son's and my husband and I are FINALLY comfortable - the bathroom is a wonderful size and the SHOWER ???? AMAZING !!! AMAZING WATER PRESSURE ..... I WAS SOOOO HAPPY to shower and WASH my hair and HAVE amazing pressure with HOT water !!! It's the cleanest I have ever felt on this trip!! The most important thing on trips and hotels is that IT IS CLEAN .... AND GOOD SHOWER WATER ... PRESSURE and the AMOUNT !! Thank you so much !! We are only here 1 night - but we WILL come back !!!!

had a wonderful stay here! The place is not only comfortable but also has a truly lovely and kind staff who go out of their way to make guests feel welcome and safe. A special shoutout to Carolyn from housekeeping and room service — she is incredibly sweet, hardworking, and attentive. Her dedication really stood out during my stay. Also, a big thank you to Leo, Fabloia Joseph, and the front desk staff — you all made my experience smooth and stress-free. Your professionalism and warm attitude made a huge difference. An extra special thank you to the Wednesday evening staff — you truly made that evening feel special, and I’ll always remember your kindness. Thank you all for making my stay safe, pleasant, and memorable. Highly recommended!

This is an awful hotel, I don't know who's giving it 4 stars but it makes me wonder where else they've stayed. Where to begin...first, hotel owners: don't install hallway carpets that introduce so much friction that it's a slog to get your rolling luggage to the rooms. Second, the toilet in my room is not what I would call "robust" - it worked maybe half the time and was simply not trustworthy. There was no proper desk in the room for working. The kitchenette was a nice touch, but that's about all I can say as a positive. Oh, and one of the TV remotes was missing the battery cover. Next time my company drags me down to St. Pete I'll definitely try to stay anywhere else.