Country Inn & Suites

Genuinely appreciate the hospitality that you have shown the 301st. Day 1 when we entered the way you were so organized getting us our room keys. You handled the flow of traffic. We all had a long day and you make our night smooth. Having us breakfast and breakfast to go bags. Top tier service.

Genuinely impressed with the rooms. I try and steer-clear of any hotels with "cringe factor" rooms. This room I booked last minute is exceptional. I don't know if they recently remodeled or what. The actual room is better than what it seems in the pictures! Definitely would stay here again if needed. And I love how the rooms have carpet. I hate hotel rooms with hardwood floors, I don't know why, but hardwood floors add to the "cringe factor" for me. Staff at the front desk was super cool too, made us feel very welcomed further confirming we chose the right hotel 👌

This hotel took the money out of my account. I paid the deposit and they said they still did not see that they said my car was declined, even though it wasn’t and then they later on explain to me that it was accepted and that they were gonna issue me a refund, but the refund was to the wrong account. I am still trying to get a hold of the owner of the hotel or the manager whoever can issue the refund to me but a month later I still cannot do that worst possible place in the world to stay at that I’ve ever stayed at. Don’t go stay here.

I have a lot to say. I am here right now in a queen accessible handicap room and there are so many problems. I have asked the desk if someone would come up and this was 3 hours ago. They said they were sending someone up two hours ago and nobody has come. The toilet seat is loose and so is the handle. The tub water keeps leaking. The microwave is filthy inside all brown. Things are dusty and musty smells. I had to clean off the ice bucket and the trays. The curtains are stuck in the air conditioning unit. The TV doesn't work. You press the on button and it keeps going red and you keep doing it and doing it. This is not the place I stayed in in April. Granted I had a different room but now I'm on the 4th floor and I don't think this room has been used in a long time because it's pretty disgusting. they should all be ashamed of themselves. I know the owner will come on here and just say oh we're so sorry and we will take care of this and blah blah blah blah. All of the hotels are the same because they do not care about the customers and they do piss poor work. I came in my with my scooter and it was not working properly at the time. "We don't have anybody to help you and I can't leave the desk". I've booked five nights here and I don't know what I'm going to do because I don't want to stay, but I have to because I can't go back to my apartment for reasons I can't say in a public forum. But just FYI there's mold in this room I can smell it I'm getting headaches my nose is dripping again sore throat and it smells. Well I guess now that it is 8:10 p.m. that I'll wait for the manager in the morning and boy do I have a lot to show her or him. You know in Florida nobody seems to do anything about complaints. They just get swept under the rug they just protect their employees. The health care industry, in particular, does that. If I could put pictures here then I would but they don't have a place for that. Addendum: 2:00 a.m. and I've called the downstairs desk twice because of the music and the couple having a good old time and I can't get to sleep. He says he went up and spoke to them I told him it didn't do any good. I came away to get out of the hell of my apartment and what's going on there to come to this place if you want to call it that I never give one stars but it's going down to one star right now.. Nobody cares. I'm going to show this to management in the morning. And I took audio of what's going on next door. Should I call the Pinellas Park police? It's a thought but I have something even better I have to wait till tomorrow

I arrived at Country Inn & Suites in St. Petersburg after four hours of traffic and an accident shutdown, exhausted from a full day of business meetings. I had a confirmed, prepaid reservation through Priceline — fully paid, fully guaranteed. Or so I thought. Instead, I was told at check‑in that I was one of five guests whose reservations had been cancelled by the general manager, Mr. Patel, without any notification whatsoever. No email. No call. Nothing. To make matters worse, Mr. Patel didn’t even have the professionalism to speak to guests himself. He left his front desk supervisor to deliver the news while he hid in the back office or left for the day. Truly unbelievable behavior from someone in a leadership role. The reason? Not an overbooking. Not a system error. Not a safety issue. No — it was because Mr. Patel was in a pricing dispute with a third‑party booking site, and instead of resolving it like a competent manager, he chose to punish paying customers. Priceline had honored a rate he himself had offered earlier in the year, and rather than honor the reservations he accepted, he simply wiped them out. So there I was — a woman traveling alone on business — stranded at 7 PM, in an unfamiliar area, scrambling to find a last‑minute hotel because the general manager couldn’t handle his own vendor relationships. My safety, my time, and my money were treated as collateral damage in his internal dispute. This is not how a reputable hotel operates. This is not how a professional general manager behaves. And this is absolutely not how you treat guests who have done everything right. Mr. Patel demonstrated zero regard for customer safety, zero accountability, and zero leadership. Shame on him for hiding behind his staff and for placing guests in the middle of his own operational failures. I sincerely hope the hotel’s ownership reads this, because they deserve to know exactly who is representing their brand — and how many customers they are losing because of it.